Terms & Conditions

Effective: December 24, 2024
Last Updated: May 29, 2025

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Client,” “user,” or “you”) and Carie Giroux Coaching (“Company,” “we,” “us,” or “our”) governing your access to and use of our website located at https://cariegiroux.com (the “Website”) and any products, services, or content provided through or in connection with it (collectively, the “Services”). By accessing or using our Website or Services, you agree to be bound by these Terms.

1. Definitions

  • “Company,” “we,” “us,” “our” – Carie Giroux Coaching, the service provider.

  • “Website” – The website located at https://cariegiroux.com.

  • “Services” – All coaching, workshops, programs, digital products, and offerings provided by Carie Giroux Coaching.

  • “User,” “you,” “your” – Any individual who accesses or utilizes the Website or Services.

  • “Parties” – Collectively, Carie Giroux Coaching and the user.

2. Use of Website

You may use our Website solely for lawful, personal, and non-commercial purposes and in accordance with these Terms.

You agree not to:

  • Violate any applicable laws or regulations;

  • Use the Website for spam or unsolicited commercial messaging;

  • Interfere with or disrupt Website operations or security;

  • Attempt to access restricted areas of the Website or our systems without authorization.

3. User Accounts

If you create an account, you agree to:

  • Provide accurate, up-to-date information;

  • Keep your login credentials confidential;

  • Take full responsibility for activity under your account.

We reserve the right to suspend or terminate your account for any violation of these Terms.

4. Coaching Services Disclaimer

Coaching is a collaborative, forward-focused process that supports personal and professional development. It is not a substitute for therapy, counseling, or medical treatment.

You acknowledge that:

  • You are responsible for your decisions and results;

  • Coaching does not treat or diagnose health conditions;

  • No specific outcomes or results are guaranteed.

5. Service Offerings

Current services may include:

  • 1:1 Personalized Coaching – Private virtual sessions ranging from 30 to 75 minutes, based on the type of appointment scheduled.

  • Group Coaching – Virtual sessions lasting between 60 to 90 minutes, depending on the format and focus of the session.

  • Workshops – Topic-specific sessions offered periodically.

Please refer to each program’s description for full details before purchasing.

6. Rescheduling and Cancellation Policy

We aim to maintain fairness and consistency across all client interactions. The following policies apply to private coaching sessions:

  • Notice Requirement: Sessions may be rescheduled with at least 24 hours’ notice prior to the scheduled time. Requests made less than 24 hours in advance may result in forfeiture of the session.

  • Rescheduling Limits: Each prepaid session may be rescheduled once. The rescheduled session must be completed within 30 calendar days of the original appointment, or it will be forfeited.

  • Emergencies: In the event of a serious emergency, additional flexibility may be offered at the sole discretion of the Company. Requests must be made promptly and in writing.

7. Fees and Payment

All prices are listed in USD. Payment is required in full at the time of purchase unless an installment plan is explicitly offered and agreed upon. Payments are securely processed via third-party platforms.

Failure to complete payment may result in suspended access to Services.

8. Privacy and Confidentiality

Your personal data is handled in accordance with our Privacy Policy. Confidentiality is essential to our coaching relationship.

We will not disclose your information without written consent, except:

  • When required by law;

  • If there is an imminent risk of harm to you or others;

  • If abuse is suspected (mandated reporting obligations);

  • For peer supervision purposes, using anonymized details only.

We encourage sensitive matters to be discussed during sessions, not over email or text.

9. Intellectual Property

All content provided through the Website and Services—text, visuals, branding, materials—is the property of Carie Giroux Coaching or its licensors.

You may not copy, share, modify, or republish any content without written permission.

10. Third-Party Links

We may include links to third-party websites for your convenience. We are not responsible for their content, services, or accuracy. Accessing these sites is at your own risk.

11. Disclaimer of Warranties

All Services are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee uninterrupted or error-free service or that the Website will be free from viruses or harmful components.

12. Limitation of Liability

To the fullest extent permitted by law, Carie Giroux Coaching shall not be liable for any indirect or consequential damages, including lost profits, business interruption, or data loss resulting from use of the Website or Services.

Your sole remedy is to discontinue use.

13. Indemnification

You agree to indemnify and hold harmless Carie Giroux Coaching, its agents, and affiliates from any claims, losses, or expenses arising out of your violation of these Terms or misuse of the Services.

14. Termination of Coaching Relationship

Either party may terminate the coaching relationship with two weeks’ written notice. Any unused sessions must be used within 12 months of purchase. No refunds will be issued for terminated or unused services.

15. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of New Jersey.

16. Contact

For questions regarding these Terms, please contact us:
📧 Email: hello@cariegiroux.com
🌐 Website: https://cariegiroux.com